Privacy policy

Privacy Policy

Last updated: April 13, 2026

This Privacy Policy describes how CrownLab (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from 0ajneb-ch.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on the Site and update the “Last updated” date.


How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from a variety of sources depending on how you interact with us.

We may use this information to:

  • Communicate with you
  • Provide or improve our Services
  • Comply with legal obligations
  • Enforce our terms
  • Protect our business and users

What Personal Information We Collect

Information You Provide:

  • Name, address, phone number, email
  • Billing/shipping details
  • Account login info
  • Customer support messages

Usage Data:

  • IP address
  • Device/browser info
  • Site interactions

From Third Parties:

  • Shopify (store platform)
  • Payment processors (for transactions)

How We Use Your Information

  • Order fulfillment: process payments, shipping, returns
  • Marketing: send promotions and ads
  • Security: prevent fraud
  • Support: improve customer experience

Cookies

We use cookies to improve your experience and analyze traffic. You can disable cookies in your browser, but some features may not work properly.


How We Share Information

We may share your information with:

  • Service providers (payments, shipping, analytics)
  • Marketing partners
  • Affiliates
  • Legal authorities (if required)

We do not use sensitive personal data without consent.


Third-Party Links

We are not responsible for privacy practices of third-party sites linked from our Site.


Children’s Data

Our Services are not intended for children, and we do not knowingly collect their data.


Security & Retention

We take reasonable steps to protect your data, but no system is completely secure. We retain data only as long as necessary.


Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Delete your data
  • Correct inaccuracies
  • Request data transfer
  • Restrict processing
  • Withdraw consent

You can also unsubscribe from marketing emails anytime.


Complaints

If you have concerns about how your data is handled, please contact us.


International Users

Your data may be processed outside your country, including by third-party providers.


Contact

If you have any questions about this Privacy Policy or your data, please contact us at:

trycrownlab@outlook.com